Welcome to grundysshoes.com.au This Customer Agreement (the "Agreement") is a legal agreement between you and Grundy’s Shoes, its owners, subsidiaries and affiliates. Your use of the Grundy’s Shoes Website constitutes your agreement to the terms and conditions set forth below. We may amend the Agreement at any time by posting the amended terms on the Website. If you do not agree to these terms and conditions, please do not use the Website.
Not withstanding any statements on the Grundy’s Shoes web pages or elsewhere, these Terms and Conditions are the agreement between you and Grundy’s Shoes. By submitting each order and completing the checkout process, you confirm and affirm that you have read, understood and agree to these Terms and Conditions, and the form in which they appear at the time your online transaction is processed.
You agree that because of the nature of the Internet, the online shopping service is provided on an "As Is" and "As Available" basis. We are not liable to you if we are unable to supply a particular item. We will attempt to deliver on all orders in the advised time frames.
It shall be Grundy’s Shoes sole discretion to accept or reject your offer to purchase. If Grundy’s Shoes accepts your offer, these Terms and Conditions and the order form collectively constitute a legal agreement between you and Grundy’s Shoes governing your purchase of the Product over the www.grundysshoes.com.au online shopping service.
If Grundy’s Shoes accepts your order, Grundy’s Shoes shall, in return for your payment, provide the Product that you order through the online shopping service. The Product shall be delivered to you at the delivery address you designate. Your payment for the Product and delivery including any applicable taxes is due upon completion of the checkout. Grundy’s Shoes will charge the payment for Product to the credit card that you submit to Grundy’s Shoes as part of your order, and will collect the payment from your bank. You authorise Grundy’s Shoes to make and collect such payment and charges, and agree to make payment to Grundy’s Shoes. If Grundy’s Shoes cannot collect the charges for any reason, the total amounts you shall pay for the Product per each order shall be the sums of the respective prices for the items you select and submit via the online order form, plus all applicable taxes and delivery charges, if any, as reported to you as the "TOTAL" in the online Order.
Grundy’s Shoes shall conclusively presume that online communications received from you through your use of the online order form and the registration process are accurate, complete, and authorised by you as received by Grundy’s Shoes. You agree not to contest the validity and binding legal effect of those communications. You represent and warrant to Grundy’s Shoes that your use of any credit card is authorised and legal. It is your responsibility to promptly notify your bank of any changes to your billing information or the loss, theft, or unauthorised use of your credit card number. You are responsible for updating your registration information and your credit card information, as necessary.
Privacy Statement
Grundy’s Shoes values your privacy and takes every effort in protecting the information you provide us.
Personal Information
The personal information we collect may include:
- 1. Name
- 2. Delivery Address
- 3. Email Address
- 4. Telephone Number
- 5. Mobile Number
- 6. Postcode
- 7. Birth month
The personal information we collect from you will be used in some or all of the following ways:
- 1. To deliver the products you have purchased via Grundy's website
- 2. To communicate with you during the delivery process of the product and for customer support purposes
- 3. To provide you with relevant product information
- 4. To respond and communicate with you via Grundy's Shoes website chat function.
Customer Communications
Grundy’s Shoes will communicate with you about your order and the purchased product using email and by phone. Account holders must provide a valid email address to Grundy’s for this purpose.
Grundy’s Shoes may also request feedback on your order, the shopping experience and the products offered via emails and surveys for the purpose of improving our service and product offering. If you do not wish to receive such material, you may unsubscribe from our mailing list at any time by emailing support@grundysshoes.com.au
When you select to be a Grundy’s Shoes subscriber, we'll also use your personal information to send you marketing or promotional information from time to time. You can opt out of receiving marketing information from Grundy’s at any time by using the unsubscribe function within the email newsletter or by emailing support@grundysshoes.com.au
Updating Your Personal Information
You can update your personal information by accessing your account by logging in to My Account Use your email address and password to login and update your account details.
Security Of Your Personal Information
We assure you that all information we collect will be safely and securely stored.
We protect your personal information by:
- 1. Restricting access to personal information
- 2. Maintaining technology products to prevent unauthorised computer access
- 3. Securely destroying your personal information when it's no longer needed for our record retention purposes
When purchasing from Grundy’s Shoes, your financial details are passed through a secure server. If you have any questions regarding our security policy, please contact the Customer service team at support@grundysshoes.com.au
Disclosure Of Personal Information
We value our customers and will not share your information with any other organisations other than related companies and those third parties directly related to the delivery of the products you have purchased from the Grundy’s Shoes website.
There may be some exceptional circumstances for disclosing your personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes.
Grundy’s Shoes is committed to complying with the Privacy Act and the National Privacy principles.
Complaints About Breaches Of Privacy
If you believe that your privacy has been breached by Grundy’s Shoes, you can contact support@grundysshoes.com.au and all attempts will be made to resolve the matter.
Collection Of Computer Data
When you visit the Grundy’s Shoes website, whether as an account holder or a visitor, our servers and our Google Analytics account automatically records the information that your browser captures whenever you visit a website.
This data may include information such as your computer’s Internet Protocol address, browser type or the webpage you were visiting before you came to our site, pages of our site that you visit, the time spent on those pages, information you search for on our site, access times and dates, and other statistics.
We don't treat the data collected as personal information or use it in association with other personal information, though we may aggregate, analyse and evaluate such information to better tailor or improve the services or products provided.
Address And Contact Details
Grundy’s Shoes
188 Rundle Street
Adelaide SA 5000
Australia
Email: support@grundysshoes.com.au
ABN: 84 007 873 396
Phone: 08 8223 4524